Key Roles and Responsibilities

Learning Needs Analysis and Course Design

• Conduct research, investigations, and consultations to identify learning needs of different target audiences (educators, caregivers, sector professionals).
• Engage stakeholders to define overall learning and performance objectives.
• Conduct feasibility studies and return-on-investment analyses to inform design choices.
• Determine appropriate learning delivery modes (face-to-face, blended, digital) to achieve objectives.
• Identify relevant learning technologies and systems to support implementation.
• Propose learning solutions and interventions that drive performance improvement and behaviour change.
• Develop implementation and communication plans for learning solutions, securing stakeholder buy-in.
• Design success metrics and performance measures linked to client objectives.

Training Delivery and Facilitation

• Deliver engaging, practice-based training in various settings (classroom, workplace, online).
• Implement learning interventions to facilitate acquisition of competencies and behaviour change.
• Develop and apply learner assessment methods and materials to monitor progress and competence.
• Trial new interventions, incorporating learner and stakeholder feedback to refine content.
• Implement strategies to manage learner development and address issues during training.
• Facilitate coaching, mentoring, and reflective practice for adult learners and professionals.
• Ensure alignment of delivery with RC’s Good Life Framework and sector standards.

Research, Evaluation & Knowledge Translation

• Lead courseware/curriculum evaluation processes, including formative and summative assessments.
• Conduct rigorous evaluations of training effectiveness, including take-up rates, attendance, completion, and assessment data.
• Synthesise learner assessment trends to identify strengths, gaps, and improvement areas.
• Collaborate with curriculum developers and adult educators to embed evidence-informed practices.
• Recommend and prioritise curriculum improvements based on evaluation findings and performance standards.
• Translate evaluation results into actionable insights, reports, and recommendations for internal and external stakeholders.
• Stay abreast of adult learning and special education research, disseminating best practices across RC and the sector.

Sector Consultancy, Linkages & Professional Renewal

• Undertake consultancy and applied projects to strengthen inclusive education practices and service delivery across the sector.
• Build and maintain strong linkages with schools, agencies, and industry partners to align training with evolving sector needs.
• Integrate insights from consultancy projects and industry exposure into curriculum and training design.
• Represent RC in sector platforms, conferences, and collaborative initiatives to enhance organisational visibility and influence. 

Job Holder Requirements

• A good tertiary qualification in a relevant field (e.g., Education, Special Education, Psychology, Social Sciences) with Diploma in Special Education (DISE) or equivalent professional qualification in Special/Inclusive Education.
• ACTA/ACLP certified is advantageous but not mandatory. 
• Substantial experience (8+ years) working directly with persons with disabilities and alongside sector professionals such as SPED educators and allied health practitioners.
• Proven track record in the design and delivery of high-quality, evidence-based training interventions and learning development activities, across both face-to-face and digital platforms.
• Strong experience in developing competency-based learning programmes and interventions, particularly in the field of disability and special education.