Why choose Rainbow?

At Rainbow Centre we believe in recognising and respecting the uniqueness of every individual. This applies to the people we serve, and also to those whom we serve alongside each day.

We believe that diversity within our team makes us stronger, so we welcome people with different backgrounds and experiences. We’re always on the lookout for people who share our values, who are compassionate, who want to serve persons with disabilities, and who are able to fuel that into an everyday dedication; people who are keen to continuously learn so that they can bring their best to the people we serve.

If that’s you, we would love to hear from you!

We value our staff. We know the impact we create is greater when our people know they are taken care of. So we invest in our people by:

Providing development opportunities such as training, workshops, consultancies and coaching sessions

Offering varied job opportunities across our many programmes for vertical and lateral progression

Offering competitive salaries which are benchmarked to the NCSS Social Service Sector Salary Guidelines

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Senior IT Executive (2-year contract)

Apply now Job no: 492312
Work type: Contract, Permanent (Full-time)
Location: Margaret Drive
Categories: Technology

Rainbow Centre is looking for a Senior IT Executive to support the initiatives which serve to upkeep service delivery and continuous improvement. The post-holder will manage the campus technology infrastructure, inventory and the provisioning of effective and efficient IT services in our Rainbow Centre Margaret Drive campus. 

Key responsibilities include: 

Upkeeping service delivery by:

  • Providing reliable technical support (Service Desk) to ensure service standards for print services, infrastructure services (including network and telephony), user access to IT services and maintenance of laptop and desktops

  • Updating and maintaining user devices, IT Infrastructure and AV equipment in the RC campus to ensure their serviceability and suitability for use 

  • Actively managing all software licences and hardware requisitions, its deployment to users, tech refresh and eventual condemnation

Minimising disruptions and supporting continuous service improvement through:

  • Scheduling upgrades and security backups in a timely manner to avoid unnecessary downtime that would impact staff and students

  • Conducting audits to enforce IT policies

  • Monitoring and analysing for preventative action the utilization of infrastructure services for reporting and trend analysis such as Internet Bandwidth, Device utilization etc.

  • Engage IT vendors and service providers to report, monitor and resolve IT service disruptions, and implement continuous service improvements

Developing and executing enhancement and new initiatives by:

  • Collaborating with system owners to review existing solutions (including process, device, policy and architecture improvements) on its effectiveness and return on investment

  • Collaborating with internal and external stakeholders to identify areas of improvement and to develop solutions within Rainbow Centre for technology to enable for increased productivity and efficiency.

You:

  • Energetic, agile and enjoys problem-solving

  • Knowledgeable, at advanced level, in computer hardware, software, network, telephony, AV systems and commonly used operating systems and preferably programming e.g. Java/HTML/JQuery

  • Typically possess a Diploma in Information Technology 

  • Preferably 4 years of relevant experience. 

  • Proficient in using MS Office Suite, G Suite (Google Workspace), Google Apps Platform, G Suite Administration and Computer Network Administration for Wired and Wireless Networks

At Rainbow Centre we envision a world where persons with disabilities are empowered and thriving in inclusive communities. We are always on the lookout for people who share our values, who are passionate about serving persons with disabilities and their families; and who are keen to keep learning so they can bring their best to the people we serve.

 

Advertised: Singapore Standard Time
Applications close:

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