The Process Improvement Specialist manages organization-level projects covering a broad spectrum of topics and/or responsibility areas as assigned by the Director or Department Head.

Projects undertaken may be related to organization strategic planning, business process transformation, program development and evaluation, performance measurement establishment and monitoring, policy and management analysis, and strategic project advancement and monitoring.

We offer you:

• Training and development opportunities as well as coaching and guidance
• Generous employee leave and wellness benefits such as self-care leave, volunteering leave and family-care leave
• Competitive salary package comprising 13th month Annual Wage Supplement (AWS) and performance based bonuses 

We seek from you:

• Minimum Degree holder or proven track record (5 years) implementing digital transformation in healthcare or social service organisation
• At least 3 years’ working experience, with track record in solving new problems, mitigating project risks and change management
• Understanding of ETL framework and ETL and data visualisation tools 
• Participated in a business transformation, organisation development or digitalisation project or program with enterprise-wide impact on key performance indicators
• Familiarity with project management software tools, methodologies and best practices

At Rainbow Centre, we want our staff to be empowered, included and thrive. We value dedication, integrity, respect, excellence, compassion and teamwork. Service is at the heart of RC’s purpose and we seek to serve all internal and external clients with respect, dedication and compassion. We encourage staff to see out-of-box possibilities and to create value and impact for the communities we serve.