Rainbow Centre envisions a world where persons with disabilities are empowered and thriving in inclusive communities. We believe that inclusion and diversity make our communities and workforce whole and stronger and we aspire to build a workforce that is empowered, inclusive and thriving.

Our People and Culture team plans, builds and designs people strategies to ensure that Rainbow Centre (RC) has a competent and passionate workforce to meet the aspirations of our service users. The Senior Specialist, People & Culture (Business Partnering) will provide strategic HR advice on employee matters, analyze metrics to improve work relationships and productivity and ensure compliance with relevant manpower regulations and policies for portfolio units.

Key Accountabilities

Plan HR and workforce strategy and organisation development 

• Deliver HR strategies and plan to organisation’s current and future business strategies in consultation with business leaders
• Maintain high service quality standards, service level agreements, and service excellence metrics according to service management framework
• Advise unit leaders of portfolio unit(s) on implications of current and future workforce supply and demand

Develop and engage talent

• Support and execute RC’s learning and development strategies for portfolio unit(s) and meet organisational requirements
• Work with unit leaders to align career goals, aspirations and rotations of the workforce with the RC’s strategies
• Guide unit leaders and communicate to people managers to cascade KPIs and performance goals to their employees and communicate performance ratings

Discipline and conduct Exit Management

• Guide unit leaders to comply with legal obligations when dealing with voluntary exits
• Manage cases of grievance handling, management of misconduct, involuntary exit decisions and alternatives in compliance with legal obligations alongside unit leaders
• Suggest alternate HR policies to unit leaders to minimise the impact of redundancies

Analytics and insights

• Understand the organisational strategy and competitive environment in which RC operates in, and determine its potential implications on the workforce
• Look across a series of data and anticipate implications on HR practice; Leverage on technology to effectively deliver quality HR services including benefits administration, database maintenance, training administration, reporting and analyses
• Deliver future-ready HR policies and strategies, referencing local and global HR trends and best practices, taking into consideration context, economic outlook and available support to meet organisational needs

Relationships and communication

• Deliver high impact, consistent and accurate messaging using appropriate tools to drive engagement, aligned with the organisation-wide communications strategy
• Employ negotiation and conflict management skills to help different parties achieve their desired outcomes
• Understand organisational and individual challenges, work with portfolio unit(s) leaders to define the problem and identify root cause of the people related issues, providing resources to advise portfolio unit(s) leaders to determine the appropriate course of action in people related matters

Develop Self and Others & Innovate for Greater Impact

• Support long-term objectives for the HR business partnering function that align with the strategy of the organisation
• Collaborate with the BP and larger P&C team to translate business strategy into annual performance goals and departmental objectives
• Proactively seek learning and upskilling opportunities and set stretch goals to drive own professional development

Job Holder Requirements

• A good tertiary qualification in Human Resource Management or related field
• 5 years of relevant experience, with at least 2 years in a Business Partnering role

Service is at the heart of RC’s purpose and we seek to serve our clients with respect, dedication and compassion, understanding that we are entrusted by society to serve with excellence and the highest ethical standards. Join us if you share our passion and values.