The Product Management Specialist supports organization-level projects covering a broad spectrum of topics and/or responsibility areas as assigned by the Director or Department Head.

Projects undertaken may be related to managing tools and IT solutions for RC programmes. new disability services, enhancing current disability services and innovation for achieving RC’s vision of thriving and inclusive communities.

The post-holder must be a quick thinking and multi-skilled professional with great communication, collaboration and multi-tasking abilities.

Critical Work Functions

Product Management

1. Engage and influence stakeholders to analyse and document organisational and users’ needs, and write user stories and product feature requirements for enterprise applications (e.g. HR Management System, Finance and Accounting System, Client progress outcomes tracking system).

2. Plan and prioritise product features backlog for development, testing and deployment

3. Support the sourcing of, contracting with and managing relationships with software development and IT vendors to meet the requirements of the project

Application Development

1. Code Google Workspace apps to automate tasks with Google Apps Script so as to enable effective management of Google Drive files and extraction of data from Google Sheets for reports

2. Document and maintain the codes

Product Management Operations

1. Manage Product Management plans and activities  in each phase of the project including risk mitigation, quarterly budget planning and reporting and vendor procurement activities

2. Continuously improve product management operations processes in order to adapt to evolving organisation goals, project objectives and strategic shifts

Job Holder Requirements

1. Minimum Degree/Diploma holder in Computer Science, Engineering or similar field, or equivalent work experience

2. Using Google Apps Script to enhance Google Workspace apps

3. At least 3 years working experience in product development in enterprise or consumer applications or 3 years in a social service agency implementing change management initiatives

4. Experience in coding with JavaScript will be a plus

Service is at the heart of RC’s purpose and we seek to serve our clients with respect, dedication and compassion, understanding that we are entrusted by society to serve with excellence and the highest ethical standards. Join us if you share our passion and values!